Data protection policy
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Data protection: explanation
Thank you for visiting our website and for your interest in us and our services.
We take the privacy of personal data very seriously and want you to feel safe when you visit our website. Any personal data compiled during your visit to our website is processed according to legal stipulations, in particular the Federal Data Protection Act (BDSG) and the Tele Data Services Protection Act (TDDSG).
How do we process personal information?
Throughout our website we may occasionally invite you to contact us or take advantage of specific services (e.g. Newsletter subscription). In this case, we will only use any personal information you may send us for the purpose in question. We do not pass on your personal information to third parties.
What is personal information?
Personal information consists of any information that may facilitate the identification of a person. In particular, correct name, address and telephone number.
Information that does not relate to the real identity of a person (e.g. favorite websites or number of visitors to a specific page) is not considered to be personal information. (See here: “What information will be logged when I visit the website?”)
What information will be requested?
Any personal or business details (e-mail addresses, names, addresses) entered by a user within the framework of our website, is purely voluntary. As far as is technically possible and reasonable, utilization of all services offered is possible without the supply of such information, or with anonymous details or a pseudonym only. However, supply of the optional details will help us to look after you more personally.
Is the confidentiality of e-mail traffic / contact forms ensured?
Should you wish to contact us via e-mail or contact form, we remind you that the confidentiality of such information may not be fully guaranteed. The content of e-mails can be viewed by third parties. Therefore, we recommend that you send any confidential information by post only.
“What information will be logged when I visit the website?”
Our server stores a log file every time a user accesses a page of our website offers, and every time a file is accessed.
- IP address
- the webpage from which the file is requested
- Date, time
- Type of browser and browser settings
- Operating system
- The page you have visited
- Volume of data transferred
- Access status (file transferred, file not found, etc.)
From this information, statistics are generated that help us to continually tailor our website to suit your needs. Personal information can only be derived from this if you have registered yourself directly on our website, or if you access our website from a personalized page. However, transfer of information or excerpts thereof will not, under any circumstances, occur.
We do use session cookies on our website. Data is not permanently stored. The use of temporary cookies means you do not have to repeatedly enter personal information when filling out different forms for our website offers. These cookies are automatically deleted when the browser is closed.
Most browsers are automatically set to accept cookies. However, you can deactivate the saving of cookies or set your browser so that it lets you know when cookies are being sent.
If you have deactivated cookies, a so-called “Session ID” will serve to identify a person for the duration of access to our website. Data will not be stored on your computer. The Session ID is deleted once your session has ended.
Do I have any influence over the use of my data?
Of course, you alone have the right to determine whether your data may be used and for what purpose. For example, you have the option of subscribing to our Newsletter. You can cancel this at any time. There is usually a link at the end of the Newsletter specifically for this purpose, which allows simple cancellation of the Newsletter. Furthermore, only you determine whether we may use your details for consultation, promotional or market research purposes. Of course, you may at any time revoke any permission you may have given us for this purpose.
Will my details be passed on to third parties?
We use your personal information for internal purposes relating to customer relations only. Transfer of details to third parties only occurs with your specific permission. Recording and transfer of personal information to government institutions and authorities authorized by law only occurs within the framework of the appropriate laws, or if ordered by a court of law. All employees and service companies are sworn to secrecy and to compliance with our data protection stipulations.
How can I check, correct or delete my details?
In compliance with § 34 and § 6b of the Federal Data Protection Act (BDSG), users have the right to be given, free of charge, any information relating to their person that has been stored. Furthermore, according to legal stipulations, users also have the right to view, bar or cancel any of these personal details.
If any of this should apply to you, please contact us directly.
Will this data protection policy ever be changed?
We will update this data protection policy accordingly if required, for example to comply with amendments to the Federal Data Protection Act (BDSG).
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